Privacy Policy

This Privacy Policy explains the nature, scope, and purpose of the processing of personal data within our online services. With regard to the terms used, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Controller

Clearvision Coaching
Owner: Hendrik Roggemann
12936 Gilmore Avenue, Los Angeles, CA 90066, USA
Email: info@clearvision-coaching.com

Types of Data Processed

  • Master data (e.g. names, addresses)
  • Contact data (e.g. email addresses, phone numbers)
  • Content data (e.g. text input, photographs, videos)
  • Usage data (e.g. pages visited, access times)
  • Meta/communication data (e.g. device information, IP addresses)

Purpose of Processing

  • Provision of the online services, their functions and content
  • Responding to contact requests and communicating with users
  • Security measures
  • Reach measurement and marketing

Legal Bases

Legal basis for consent: Art. 6(1)(a) and Art. 7 GDPR. For the performance of a contract: Art. 6(1)(b) GDPR. For compliance with legal obligations: Art. 6(1)(c) GDPR. For legitimate interests: Art. 6(1)(f) GDPR.

Security Measures

In accordance with Art. 32 GDPR, we implement appropriate technical and organizational measures to ensure a level of protection appropriate to the risk. This includes in particular safeguarding the confidentiality, integrity, and availability of data.

Therapeutic Services and Coaching

We process client data in accordance with Art. 6(1)(b) GDPR in order to perform our contractual services. Data processed includes master and identification data (name, address), contact data (email, phone), contract data (services used, fees), and payment data. Data is deleted once it is no longer required for the fulfillment of contractual and legal obligations; statutory retention periods remain unaffected.

Contact

When you contact us (e.g. by email or phone), the information you provide is processed for the purpose of handling your inquiry in accordance with Art. 6(1)(b) GDPR. Inquiries are deleted once they are no longer necessary, and at the latest after two years.

Appointment Booking: Acuity Scheduling

We use Acuity Scheduling (Acuity Scheduling, Inc., 79 Madison Ave, 2nd Floor, New York, NY 10016, USA) for online appointment booking. When booking, your name, email address, and any other information required for the appointment are processed. The legal basis is Art. 6(1)(b) GDPR (performance of a contract). For more information, see: acuityscheduling.com/privacy.php.

Video Conferencing: Zoom

We use Zoom (Zoom Video Communications, Inc., 55 Almaden Blvd, Suite 600, San Jose, CA 95113, USA) for online sessions via video conference. Zoom processes technical connection data as well as audio and video recordings of participants. For more information, see: zoom.us/privacy.

Newsletter: MailerLite

Our newsletter is sent via MailerLite (UAB MailerLite, Lvivo g. 25-104, LT-09320 Vilnius, Lithuania). The registration uses a double opt-in process. The legal basis is your consent pursuant to Art. 6(1)(a) GDPR. You may unsubscribe from the newsletter at any time. For more information, see: mailerlite.com/legal/privacy-policy.

Google Analytics

We use Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to analyze user behavior on our website. Google Analytics uses cookies. The data collected is transmitted to Google servers in the USA. Google is certified under the EU-US Data Privacy Framework. We only use Google Analytics with IP anonymization enabled. The legal basis is Art. 6(1)(f) GDPR. You can opt out of data collection by installing the Google Analytics opt-out plugin. For more information, see: policies.google.com/privacy.

Social Media Presence

We maintain online presences on Facebook, YouTube, and Instagram in order to communicate with users active on those platforms. When you visit our social media profiles, data may be processed by the respective platforms. Please refer to the privacy policies of the individual platforms for further details.

Cookies

We use temporary and permanent cookies. Temporary cookies are deleted when you close your browser. Permanent cookies remain stored on your device until deleted or expired. You can disable the storage of cookies in your browser settings; however, this may result in limited functionality of the website.

Deletion of Data

Personal data is deleted or blocked as soon as the purpose of storage no longer applies and no statutory retention obligations prevent deletion. Under German law, retention periods of 10 years (§ 147 AO) and 6 years (§ 257 HGB) apply to tax-relevant and commercial documents.

Rights of Data Subjects

You have the right to:

  • Access your stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure of your data (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Object to processing (Art. 21 GDPR)
  • Lodge a complaint with the competent data protection supervisory authority (Art. 77 GDPR)

Withdrawal of Consent

You may withdraw any consent you have given at any time with effect for the future pursuant to Art. 7(3) GDPR. To do so, please contact: info@clearvision-coaching.com

Last updated: May 2026